SHIPPING & RETURNS
Shipping Policy
Tennessee Hat Co is dedicated to providing efficient shipping methods and transparent costs for all orders. We take great care in packaging our custom hats to ensure they arrive in perfect condition, ready to be enjoyed. Our commitment to clear and straightforward language in our shipping policy builds trust and loyalty with our customers. We want you to feel confident in your purchase and the delivery process.
We strive to continuously improve our shipping methods and costs to provide the best service for our customers. Your satisfaction is our priority, and we aim to keep you informed every step of the way.
Return & Exchange Policy
At Tennessee Hat Co, we understand that sometimes a purchase may not meet your expectations. That's why we have a hassle-free return and exchange policy in place, however this can only apply to non-custom items, or items that can be resold. Since mockups can be provided upon request, we anticipate all customers being satisfied!